Understanding Monster's Snow Removal Process

Our snow removal contract is designed to prioritize your safety and accessibility. To help you understand how the process works, here's a breakdown:

1. Overnight Snowfall:

When snow accumulates overnight, our expert team springs into action to clear your property before 5:59 AM for Priority package clients, or before 8:59 AM for Complete package clients. This ensures that your mornings start smoothly and that your property is safe and accessible throughout the day.

2. Daytime Snowfall:

For snowfall that occurs during the day, our snow removal service is activated with arrival times within 0 to 3 hours for Priority package clients, or within 2 to 6 hours for Complete package clients. This quick response guarantees that your property remains clear and safe for use.

3. Ongoing Snowfalls:

In the event of continuous snowfall, we're committed to providing up to 2 automatic visits per day, depending on the timing and severity of the snowfall. This proactive approach keeps your property accessible even during extended snowfall periods.

Your Role in Snow Removal Success

As tenants and property users, you have a pivotal role in ensuring the success of our snow removal efforts. Here's how you can contribute:

1. Clear Access and Pathways:

Prior to a scheduled snow removal service, ensure that walkways, driveways, and other key areas are clear of loose obstacles. This not only helps us work efficiently but also enhances safety for everyone using the property.

2. Park Responsibly:

If you have vehicles parked on the property, consider parking indoors or arranging them in a way that allows our snow removal equipment to access all necessary areas easily.

3. Communication is Key:

If there are any specific instructions or areas you'd like us to focus on, please communicate them in advance. Clear communication helps us tailor our services to your needs.

4. Be Patient:

While we strive to work swiftly, sometimes snowfall can be unpredictable. Your patience during snow clearing efforts is greatly appreciated.

Why Your Support Matters

Understanding how our snow removal process works and your role in it is crucial for ensuring everyone's safety and accessibility. By cooperating with these guidelines, you're helping us provide top-notch service that benefits everyone using the property. Your assistance enables us to deliver efficient snow clearing, making your winter experience safer and more enjoyable.

Remember, our goal is to keep your property accessible and secure during the winter months. If you have any questions about our snow removal process or how you can help, don't hesitate to reach out. Together, we can create a winter environment that's safe, welcoming, and free from unnecessary complications.