The entirety of Monster's fleet of plow trucks is equipped with modern, reliable, state-of-the-art GPS trackers. These GPS trackers are linked into the same advanced software system which operates our AI-enabled cameras, resulting in an integrated, infallible record of all work activities recorded by our fleet.

Trucks are logged and recorded at all times, and the data is immediately uploaded to the software cloud. The extensive data points available to us include not only the precise location and tracks of our trucks at any point in time, but also the video recordings from all angles that correspond with that specific period of time.

With this technology, dispatchers are able to see the exact location of all of our trucks live at any time, as well as having the ability to access the cameras to have a live look of what's happenning inside and around each truck. All of this data is stored for many years, accessible at any time in the future.

With so much deep data being available to management, the next step is to ensure that all of our crews out in the field also have access to as much information as possible in order to accurately complete all of their assigned work.

All of Monster's trucks are equipped with a proprietary telematics and dispatch system, which enables our snowfighters to access all of the information they require by simply using a tablet mounted inside their truck. The tablet guides the crew step by step to complete all of their alloted work.

For all stops on the crew's list, the tablet provides them with thorough order instructions, detailed information about the scope of work and service requirements, in-depth diagrams, pictures, videos, comments, service notes, and special requests. Crews are also able to communicate live with dispatch at any time should they ever require assistance, or if dispatch needs to provide live updates while crews are in the field.

When it comes to snow and ice maintenance, heading out to do the work is just one of the challenges. A greater challenge is to accurately time, predict, and manage impending winter weather. Knowing when winter weather will strike requires a number of tools, and years of experience, to accurately understand the conditions and release service crews at the most opportune moment for service.

Winter weather can strike at any time, and although there are a number of forecasting agencies, not one winter forecast is ever entirely correct. Monster utilizes a team of local weather experts in Toronto, a variety of the most up-to-date forecasting systems and tools, and a 24 hour per day approach to weather monitoring.

As potential weather events draw near, routine updates are sent to all of the Monster staff in order to ensure they are ready to go at a moments notice. Even if the forecast changes, Monster snowfighters are never caught by surprise.

Remaining aware of impending weather events is vital for our clients to know when to be prepared for potential winter hazards. In order to keep our clients up to date, Monster sends detailed service updates in advance of each and every potential serviceable weather event.

Included in these email updates, our clients can expect to receive the latest news, up to the minute forecasts, and specific notes relating to the timing and severity of all impending weather events. In order to ensure that our clients are aware of every potential outcome before winter weather hits, our email updates provide thorough information in regards to how Monster crews will react to each forecasted event.

These service updates also serve as a detailed historical log of weather forecasts, allowing anyone who is interested to look back and review the forecasts issued for potential winter weather events in Toronto, and how those forecasts ultimately played out.

When it comes to efficiently managing the logistics required to operate a massive fleet of trucks and personnel, doing it effectively without the help of computer systems would be entirely impossible. Hence, Monster has developed its own in-house software system to help us manage all of our field assets.

All of our clients' properties are databased, then sorted and assigned to their crews using sophisticated software. Routes are created on a seasonal basis, meaning the same team always comes to service the same properties. There is absolutely no guess work.

Crews are provided with the most efficient, organized plan of attack in order to get their sites completed safely, efficiently, and in the most timely manner. Once they are in the truck, all it takes is a few buttons for them to be on their way, ensuring that the quality of service provided to our clients always remains at its highest possible level. Trust Monster's technology to lead the way this winter!

With over 500 seasonal clients in Toronto, our first priority is to always ensure that each and every one of our customers is entirely satisfied with the services that they expect to receive from Monster. Always striving to go above and beyond on our promises is what has enabled our team to grow into Toronto's leading snow and ice removal company.

In order to effectively manage and maintain all of our clients' requests, directions, notes, and property specifics, we utilize a proprietary system spefically built and tailored to the needs of our business. This software enables our management team to always remain organized in regards to the specialized needs of our clients.

There is no guess work when it comes to accessing information, and our system automatically prompts and alerts management of any outstanding work, pressing assignments, or new requests. Our organized and systemic approach has proven to deliver the highest in customer satisfaction.

One of the most important aspects of effectively managing the winter weather at all of our clients' properties is keeping detailed records of all work completed. Doing so manually would be error-prone and ineffective, so Monster utilizes its sophisticated network of integrated software systems in order to maintain all data logs.

Numerous data points are collected, recorded, and saved, automatically at all times throughout the service season. Thorough GPS tracks are stored for all movements that our trucks make while out in the field. Multiple angles of video from around the truck, as well as inside it, are recorded, then stored on the cloud for future access.

The truck tablet prompts crews to log all of the actions they have taken while at a client's property, down to the finest details. Even site specific weather conditions are logged and recorded during each and every visit. Such detailed data logging enables our team to remain in control of all aspects of service without ever losing any information.