Welcome to Monster Plowing Company, where we deliver unmatched snow and ice management solutions across the Greater Toronto Area (GTA)! Our extensive service coverage spans vibrant neighborhoods and bustling commercial hubs including Etobicoke, Bloor West Village, The Annex, Rosedale, Hillcrest, Bayview Village, Deer Park, Forest Hill, The Beaches, and beyond. We also cater to key areas such as Markham, Mississauga, North York, Thornhill, and Scarborough.
We're thrilled to announce our new service yard in central Scarborough! This expansion allows us to provide the fastest service with an average drive time between sites of less than a minute. For a closer view of our defined service area boundaries, check out our Service Areas page. If you think your neighborhood should be included, send us an email to let us know!
Check out our Service Areas page for a closer view of our defined service area boundaries. Our exact service area boundaries are marked on our Service Area map in blue. Do you think your neighbourhood should be included in our service area? Send us an email to let us know!
You bet! At Monster Plowing Company, there are no visit or accumulation caps. Whether it's for commercial or residential properties, every time it snows one centimeter (1 CM) or more, no matter how often or how hard, we're on it. Plus, we offer automatic service for all freezing ice events, including freezing rain, flash freezing, and ice storms. Our upfront flat rate fee covers a comprehensive deicing program using environmentally preferred Green Ice Melter. This service is unlimited, with no hidden charges.
Signing up with Monster Plowing is a breeze! Start by getting a customized quote package for your property or portfolio. Click the "Get Quote" button on our website to get started. We’re also available to discuss your needs over the phone, in person, or via text message or chat. We aim to generate a quote for you within 24 hours, often the same day.
Once your quote is ready, we'll email you a link to review our proposal. Signing up is simple with our online portal, which supports both DocuSign and manual signing. Please note, we must receive an approved signed agreement before any services commence. Please send us an email to finalize your contract in person or if you have any questions, comments, concerns, or adjustments.
Yes, every client must sign a written agreement, and our work begins once we receive your signed contract. Your quote package will include a detailed contract customized for your property, explaining exactly how and when our services will be performed and what areas will receive service. We provide a clear diagram of the areas we are servicing and any site-specific notes to ensure top-notch service. We also include our terms and conditions, ensuring you understand every aspect of our service in advance.
Absolutely! Monster Plowing is equipped to handle any amount of walkways or pedestrian traffic areas of all types and sizes. We specialize in high-quality sidewalk and walkway clearing, even for the largest-scale properties. Whether you need access to your basement apartment or entrances to 500 townhomes, Monster Plowing can clear them all quickly and accurately.
In Toronto and the GTA, dangerous ice and freezing conditions are a frequent concern. Our comprehensive deicing program is essential to keeping your property safe and accessible. Our seasonal service includes automatic maintenance for every snowfall over 1 centimeter, as well as for all types of hazardous freezing ice events. Our flat-rate coverage includes Green Ice Melter applied after every snow clearing visit and separate applications made automatically during any active winter weather that may result in slippery conditions.
No, we do not offer on-call services. We dedicate 100% of our energy and resources to clients who have trusted us for the entire winter. This focused approach allows us to provide the most reliable, customized, efficient, and consistent level of service. Once you're signed up with Monster, your service will always be performed on an automated basis, ensuring that your property is always taken care of promptly without the need for you to follow up with us.
Absolutely! We will gladly connect you with several of our existing clients with similar property sizes and scopes. We've built strong partnerships with fantastic companies and locations throughout Toronto and the GTA. Feel free to browse our Google Reviews and check out our recent industry awards.
Yes, Monster Plowing Company holds a Contractors General Liability (CGL) policy of $5,000,000. We can also add your property as "additionally insured" to our policy. All of our employees are covered by the Workplace Safety & Insurance Board (WSIB). We do not subcontract or reassign jobs to others. Insurance certificates and WSIB clearance letters are available upon request. Feel free to email or call us to request the most current copies of our certificates.
All seasonally-contracted properties receive service every time snow accumulation reaches one centimeter (1 CM) or more. Complete or Priority Package clients also receive automatic deicer applications during freezing rain, sleet, slush, ice storms, and flash freezing events. Our 1 CM service greatly outperforms the industry standard of 3 to 5 CM triggers. Our comprehensive service packages are designed to keep our clients on budget and to be there when they need us for all types of snow and ice accumulating events.
Monster Plowing Company boasts the GTA's largest private fleet of highly specialized, state-of-the-art plow trucks and heavy equipment to handle any job. Our fleet includes track loaders, skid steers, dump trucks, and everything else needed to blow, haul, stock, and pile snow. We reserve backup trucks for every neighborhood to ensure quick and efficient service. Our teams are abundantly staffed with trained snow fighters, ensuring thorough and efficient service.
Each truck is equipped with a GPS tracking device and multiple video cameras. Management reviews our team's work live and can assist with site-specific issues. This technology allows dispatch to monitor the progress of each crew. We can retrieve video logs in case of an alleged incident. All tracking information is sent back to our dispatch team in real-time, who carefully monitor progress throughout the shift. Two-way communication is facilitated by a tablet mounted in each truck, with the latest customer feedback and diagrams available to the snowfighters in the field at all times. Client logs are always available upon request.
Contracts start on November 1st (or the day you sign up) and end on April 30th. Our contracts cover you from the first to the last snowfall, with provisions for snowfalls before or after the official start dates. You can also sign up for a multi-year term to guarantee hassle-free service and lock in your seasonal pricing for each year covered by your contract.
We provide a simple payment schedule with six equal installments spread throughout the winter season. The exact payment schedule is detailed on the fifth page of your contract. We are flexible and can make changes to your payment due dates prior to signing your agreement. We can also generally accommodate a small discount for prepaid accounts. Contact our team to discuss your payment options.
We accept payment by Interac e-mail money transfer, cheques (including post-dated cheques), and most third-party commercial payment processors. Monster can also be added as a payee in most major banks' bill payment features. HST will be charged on all contract purchases. Clients receive an invoice and receipt for all payments made to Monster Plowing Company (a registered operating name of Monster Property Services Inc, HST #817776867RT0001).
Yes, we do everything in our power to get properties cleared overnight and ready for the next business day. Exact visit timing depends on snowfall start time, accumulation speed, and your selected Service Package. We always perform service within the guaranteed completion time noted in your contract and aim to have all clients cleared by the early morning hours after an overnight snowfall. Daytime snowfalls require multiple visits to ensure consistent accessibility.
Completion time upgrades are available on a case-by-case basis if negotiated prior to finalizing your service contract. In-season upgrades are also possible, depending on our operational capacity and time-slot availability. Please send us an email for further assistance if you wish to upgrade your existing contract or are reviewing a quote.
Complete Package: Clearing is completed about four times faster than the industry standard. This package includes service for snowfall accumulation over 1 CM, freezing rain, slush, sleet, ice storms, and flash freezing. Service is performed overnight whenever possible. The Complete Package is most suited for well-traveled commercial and residential properties such as retail stores, offices, condominiums, townhouses, apartments, and restaurants.
Priority Package: This package offers the fastest and most comprehensive winter maintenance. Your property is guaranteed to receive service prior to 5:59 AM whenever there is any active winter weather. Serviceable events include snowfall accumulation over 1 CM, freezing rain, slush, sleet, ice storms, and flash freezing. The Priority Package is most suited for high-end, traffic-laden commercial, industrial, and institutional properties such as banks, schools, and more.
All Monster snowfighters receive numerous weeks of on-the-job training at the start of every winter. Their training includes in-class, online, and peer-mentored site-specific training and safety refreshers. Crews are trained annually on their route navigation, equipment operation, and safety issues. Staff are provided with written manuals and hands-on training in the field, ensuring they are well-prepared to deliver excellent service.
No, once your account is set up and approved, you do not need to be present for us to take care of the property. Our crews visit your property automatically as determined by the specific terms of your service package. If you need to communicate specific feedback or requests to our snowfighters, please send us an email to let us know!
No, all of Monster's service delivery is entirely contactless. Your flat-rate seasonal contract includes unlimited, automatic service for every snowfall over 1 centimeter and coverage for all freezing events. Our management and dispatch offices are open 24/7 during winter weather events for electronic or phone communication.
Yes, all of our customers receive detailed email weather updates created by our dispatch team. These notifications keep you informed about pending weather and Monster's planned response and timeline for service. We believe that communication is key, and our updates provide the latest pertinent information about the weather and expected impacts on our city.
Our crews can only clear accessible portions of your property around parked cars. We offer an on-call service the day after snowfall to clear areas where cars were parked during our initial visit. Our teams will notify you if they encounter any large or unusual obstructions that prevent them from clearing all contracted areas of the property.
Our Eco-friendly Green Ice Melter is an environmentally preferred alternative to traditional salt. It is effective in melting ice and preventing slippery conditions while being less harmful to the environment. You can find out more information about this product and the benefits of using it here.
Yes, we can survey and review the property without you being present. This method provides a fast and accurate quote. Please accurately relay your specific site requirements when requesting your quote. Our sales team will stay in contact with you throughout the quote preparation process and provide quick communication for any questions. The entire approval process can be completed online.
Our knowledgeable sales team would be happy to meet with you to review your property's requirements. When booking your quote online, select the "meeting required" option, and our team will reach out to you with a variety of appointment dates.
Please send us an email to let us know! A quick email is all that is required to review any questions or on-site concerns. Our dispatch and management team is available 24/7 during winter weather events, and all email communication is responded to nearly instantly. Any feedback you provide will appear on the snowfighters' tablet in their truck for easy reference the next time they clear your property.
You can contact us either by phone, email, Twitter, Instagram, or Facebook. You can also use the contact forms on this website to ask any questions you may have. We answer all electronic inquiries promptly, usually within minutes.
