Since 2008, Monster has been providing bespoke, zero-tolerance snow and ice maintenance to privately-owned properties in the city of Toronto. For years, our team of nearly one hundred snowfighters has proudly delivered the best in critical essential services, such as snow clearing and ice management, in times of weather crisis. As the impact of COVID-19 grows, so does the demand for essential services. Monster is ready to rise to the challenge.
Despite the hardships posed by COVID-19 to all of Toronto’s residents and businesses, we don’t anticipate any impact on our ability to keep Monster’s systems and infrastructure reliably performing above our client’s continued high expectations.
Our philosophy as a business is to approach any situation with empathy and urgency. We are especially mindful of those experiencing hardship during the pandemic, and are responding diligently to the evolving needs of the community where we live and work.
Monster Plowing remains open for business, and we are implementing additional precautions to safeguard the health and safety of associates and customers by following recommendations laid out by the World Health Organization, Health Canada, the Province of Ontario, and the City of Toronto. As always, it remains our number one priority to continue delivering the best in snow and ice maintenance services to our esteemed clients, and we will do everything in our power to ensure that the essential service we provide operates smoothly and safely through the COVID-19 pandemic and beyond.
Strict Social Distancing
Monster has strict procedures in place to limit contact between staff to prevent the spread of COVID-19.
Mandatory Face Coverings
As directed by Health Canada, Monster staff are required to wear suitable face coverings at all times.
Routine Safety Control
As a regular precaution, disinfection of all equipment and shared surfaces performed before each visit.
Remote Customer Service
Clients have 24/7 instant access to our team via email or phone, at any time throughout the winter.
The Monster team is easily available remotely to address any client questions or concerns as required.
Contactless Service Delivery
From onboarding to quality control, absolutely all of Monster's services can be entirely contactless.
Monster is Prepared to Meet the Needs of our Clients, Staff and City During the COVID-19 Pandemic this Winter
Q. Can Monster review my property and create my quote package in a contactless manner, without anyone being present to show the sales team around the property?
This is a common question during the quoting process. Yes, we can definitely survey and review the property without you being present, on a completely contactless basis. This method is a perfect way to provide a fast and accurate quote while maintaining safety and social distancing measures. Please be sure to accurately relay your specific site requirements when you are requesting your quote! Our sales team will stay in contact with you either online or via the phone throughout the quote preparation process, and will provide quick and effective communication for any questions regarding the scope of work or anything else you might have in mind. Once prepared, your quote package will be delivered to you electronically via email, and the entire approval process can then be completed online!
Q. Do you need to provide an in-person visit for the quote, or can my quote be prepared entirely online?
Despite our sales team’s desire to meet and discuss your property’s requirements in-person, the majority of quotations can be prepared on a contactless basis, entirely online. To provide a fast and accurate quotation, in most situations our sales team can use your description of the property combined with imagery from Google Maps to prepare your customized proposal. Highly detailed or hard to see online locations can be quoted effectively with telephone communication, pictures, or videos as needed. To prepare an accurate diagram of the scope of work, our sales team may also quickly visit certain properties on their own time (such as when the view is obstructed on Google maps), so feel free to request a visit should you think one is required. Online face-to-face meetings are also available via Zoom. Ultimately, the entire quoting and approval process can be completed entirely online!
Q. I have a busy, complex property layout that I would like to review in person with Monster. What do I do?
Although most properties can be quoted without the need for an in-person meeting, face-to-face property reviews and quotations can be provided as long as social distancing guidelines are followed and can be safely maintained. Most meetings can take place outdoors, where social distancing can be easily upheld. Contact us at any time to request your quote, and book your on-site meeting if required. Feel free to discuss social distancing accommodations with our team when you are scheduling your meeting.
Q. Can an accurate quote be provided via Google maps satellite or street view imagery? Don't you need to see my property in-person?
Based on your initial description of your property, a very accurate scope of work can be created via satellite image for most locations. Recent advancements in satellite imaging detail every door, pathway, gate, and even smaller site specific features. Our sales team is generally able to accurately review most properties with tools available online, and use the most up-to-date imagery to create your customized scope of work. Any further details can easily be confirmed over the phone or via email, either in advance of your custom property diagram and scope of work being created, or adjusted upon request as required.
Q. I'm ready to move forward with my Monster proposal. Can I approve my contract electronically?
Absolutely! Your customized quote package, once prepared, will be made available electronically via email. The twelve-page written quote will include your customized Service Package pricing levels, selectable service options, payment schedule, and a detailed computer-generated diagram of all areas to receive service within your property. Full contract terms and conditions will be thoroughly explained within this file. This file will also serve as your written contract should you proceed to sign up. To approve, you can either electronically sign this contract back to us via email, or physically print, sign, scan and return the paperwork to us via any method (electronically or via regular mail). Should you ever have any questions or need any assistance finalizing, reach out to us via phone or email and one of our team members would be happy to guide you through the process.
Q. Once the winter is underway and Monster begins servicing my property, will I need to have in-person contact with the Monster Plow maintenance crews?
Absolutely all of Monster's service delivery is entirely contactless. Your flat-rate seasonal contract includes unlimited, automatic service for every snowfall over 1 centimetre, as well as coverage for all freezing events (including ice storms, flash freezes, and freezing rain). This means that once your contract is signed, Monster will perform all of your snow maintenance services on an automatic basis with absolutely no further action or contact required on your part. All Monster snowfighters will be educated on proper face covering procedures, hand hygiene and respiratory etiquette. Physical distancing guidelines will be maintained at all times while our team works on your property. Should you ever feel the need to contact us, our management and dispatch offices are open 24/7 during winter weather events for electronic or phone communication. Rest assured, with Monster professionally caring for your property, you can rely on our contactless response to keep your premises safe, clear, and beautiful all winter long.
Q. I want to pass on some comments or suggestions to my Monster crew, but I want to be mindful of social distancing and do not want to approach them directly. What do I do?
Monster's long-term success lies not only in the high levels of reliability, logistical organization, and top-notch service quality that our company offers, but also in our ability to effectively channel the communication between our clients and staff whenever needed. A quick email is all that is required for review of any questions or on-site concerns. The majority of concerns, suggestions, comments and questions can be addressed within minutes. Our dispatch and management team is available 24/7 during winter weather events, and all email communication is responded to nearly instantly!
Q. What measures is Monster undertaking to limit the spread of COVID-19, especially amongst your staff?
Monster takes the health and safety of not only our team, but every single person our team might come in contact with, very seriously. We have developed a thorough and up-to-date protocol to address all of the new safety rules and requirements that have been enacted since the beginning of the COVID-19 pandemic. Monster has implemented a variety of measures to ensure that all Monster team members are up to date on the latest safety information, including posting notices in common areas, sending emails and other forms of electronic communication with updates, as well as conducting routine virtual and in-person team meetings. All Monster staff will be screened for symptoms every time they arrive to work, and have been advised to monitor their own health and report any concerns to management immediately. Physical distancing guidelines are required to be maintained by all staff while on shift, especially when maintaining such distance does not impede our team’s performance of the essential service work at hand. All Monster snowfighters are educated on proper face covering procedures, hand hygiene and respiratory etiquette, as well as the proper use of cleaning agents and disinfectants. Cloth face coverings and hand sanitizer are made available to all Monster staff, free of charge. Our management team will continue to monitor the latest public health information, and will apply any new recommendations immediately. As you can see, our entire team is taking the risks associated with working through the pandemic very seriously. You can rest assured that Monster is setup to provide a healthy working environment to all of our staff, and as a company, are fully prepared to overcome the challenges posed by the COVID-19 pandemic to keep our staff, clients and city safe!
Q. I have many more questions, what is the best way to contact you?
With over a decade of experience plowing snow in Toronto, Monster has established relationships with many of the city's leading establishments, businesses, organizations, and institutions.
Toronto's leading entrepreneurs, real estate developers, property managers, proprietors, and homeowners trust the winter safety of their premises to Monster, and return year after year, lauding the impressive service our team routinely delivers.
Forget worrying about the snow this winter, join our esteemed group of clients today!
Monster Delivers Guaranteed Peace of Mind, All Winter Long
"You want service? Toronto’s Monster Plowing Company not only provides a guaranteed service, its GPS-monitored trucks will automatically [create a detailed log entry] when its truck arrives at and leaves your property.
Or, watch its truck’s progress in real time, on its website. More service? Monster can also clear your sidewalk and entrances, and make them safe with environmentally friendly de-icing agents.
Private services such as Monster invariably outcompete the city’s inflexible, unionized municipal workforce, saving taxpayers money and improving their quality of life."
"We have 24 properties in downtown Toronto and Monster Plow clears the snow in the parking area of the properties for us.
I have found this company to be very good. I sometimes get complaints about the work from my tenants but they respond to the problems really quickly.
Also, out of the 24 I have only had one or two complaints so that says something! I have been using their service for 3-4 years now and have been really happy with them.
Annexgates Residence Association
"Work was completed on time with minimal customer disruption at my 3 locations. We don't have to call for follow up service over the course of the contract. One of the better service providers we have used for snow removal.
McDonald's Restaurants of Canada
"I got a year contract with Monster Plowing and thought their service and company was fantastic. They handled all our snow removal and plow and did an excellent job."
Cartright Self Storage
"Monster Plow did the winter maintenance and snow removal on a condo that I have a contract for.
They were really to great work with, very professional and I am very happy to have used them this year.
This was my first time working with this snow removal service company and I found their communication to be top notch and I have no complaints.
I wasn't very happy with previous companies I had worked with in the past so this year decided to go with someone new. I found Monster Plowing through a google search."
Toronto Property Manager
"Monster Plow Co. did an excellent job for me last year. Mikhail responded to my request promptly. The team plowed the driveway & parking space diligently as laid out in the contract.
In spite of the huge amount of snow last year, they came as frequently as required.
I am very impressed with their service and definitely will sign with them again next season."
"Monster provides an excellent service -- they are thoughtful, prompt, and careful."
"I am really impressed with Monster Plowing's communication services as they always send out e-mail updates before a storm is coming to let people know what they are going to do."
"Monster Plowing company did my snow removal and cleared a common driveway for each of the condo units. They also shovelled the stairs for each condo unit (there are 12 units in total).
We are really happy with their work and we have been using their services for over 5 years now! "
MTCC Board of Directors
"We've been hiring out snow removal services for the past 10 years for our strip mall lot and walkways. We were never able to find a steady contractor until we found Monster.
We've been with them for the past four seasons and are very happy with our service. They always come through on all their promises, and are very easy to contact when we need them.
I would recommend the Monster for any commercial lot."
Winter weather can hit unexpectedly at any time, so having a prepared, dedicated, and professional contractor is crucial in order to ensure a clear, safe, and accessible property throughout the winter. Monster's industry-leading snow management guarantees clients face as little impact from the weather as possible. During the winter, you can expect Monster Plow to provide more than the competition. More service calls. More quality. More communication. More reliability. More dedication. Toronto's premiere property owners trust Monster Plow, and return year after year for the amazing service we deliver. Our team is eager to see how Monster can help your property succeed this winter. Book your free quote today, and find out what Monster can do for you!
Capacity is Limited, So Book Your Free Quote Today!
Get Ready to Experience the Best in Bespoke Snow & Ice Maintenance
Fill out the form below to
instantly book your free, customized quote. Be sure to provide us with a descriptive list of all areas on your property in need of service, especially if you have any specific requests or requirements. Upon submission, you will receive an automated
confirmation email, and our team will perform an initial site review. Your property will then be surveyed in detail (either via satellite imagery or in-person), and a
customized service plan will be created. If we require any clarification during the surveying
process, one of our team members will be in touch to confirm
details. If you wish to further review your property with our sales team prior to your quote being created, please feel free to request a meeting or telephone chat using the form below.
Zero-Tolerance Snow & Ice Maintenance, Priority Service Guaranteed
WINTER IS COMING - SNOW IS JUST DAYS AWAY!
Get guaranteed peace of mind this winter. Confirm your spot before the countdown reaches ZERO!
Your customized winter maintenance quote package will be made available via email as soon as it is prepared. Comprehensive seasonal pricing options for both service packages will be provided. All areas of your property in need of maintenance will be identified in your custom scope of work diagram, including driveways, parking lots, sidewalks, walkways, and entranceways, and an overall plan of attack will be presented for your approval. Upon receiving your quote package, if you have any
questions, adjustments to make, or are ready to proceed, we are
always just a quick email or call away!
Your twelve-page written quote will include available Service Package pricing levels, selectable service options, payment schedule, and a detailed computer-generated diagram of all areas to receive service.
All contract terms and conditions will be thoroughly explained within this file. This file will also serve as your written contract should you proceed to sign up.
So that we can provide an accurate quote, please be sure to provide a detailed description of the premises and all areas in need of service.
No Meeting Necessary
Once we receive your quote request, a member of our sales team will visit your property to survey the location in-person.
If you do request a meeting, one of our sales staff will be in contact with you within 24 hours to schedule a meeting time based on your availability.
Should our sales team have any questions regarding the specifics of your property, a representative will contact you either via email or telephone prior to compiling your quote. In most cases, a meeting is not necessary, but we do prefer that large commercial or multi-residential site owners/managers are on-site during the surveying stage.
Multiple Price Points
Your flat-rate seasonal cost will be based on the specific requirements, labour needs, and layout of the property. Our pricing is absolutely all-inclusive, with unlimited coverage of every snowfall over 1 CM, as well as all freezing events such as ice storms and freezing rain.
Your quote will offer a choice between two different Service Package levels, allowing you to select the Package best suited for your site's requirements and budgetary constraints. It's like getting two quotes in one!
Zero Obligation Quotes
Quotes are always free and come with absolutely no strings attached.
Remember, our seasonal service covers your property from first to last snowfall, with unlimited clearing and deicing, all winter long! There are no hidden fees, no extra visit charges, and no worrying about unforeseen payments.
Your quoted pricing for the current season will never increase, and your flat-rate cost is absolutely guaranteed for the entire winter. The quoted pricing is not an estimate, but rather a guarantee of seasonal cost.
"I'm extremely impressed, both with your service as well as
your team! It's always a relief to wake up on a snow day to see the work has already been done. Your staff are a bunch of true professionals, and I wouldn't hesitate to recommend Monster to anyone. Thank you so much for keeping us safe!"